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Meet Pam Hall | Our Senior Payroll Administrator at Acorn Stairlifts

12:00am | & Tips and Advice

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Pam Hall | The Person Behind Acorn’s Payroll

Pam Hall plays a critical role in ensuring Acorn employees are paid accurately and on time. She began her Acorn journey eight years ago as a part-timer covering a temporary maternity leave within the HR office. Her role involved responsibilities including but not limited to: answering queries and verifying references.

Eventually, a permanent position became vacant in the Payroll team. Pam’s strong performance led to her appointment as a Payroll Administrator in 2018.

Following her predecessor’s retirement, Pam progressed naturally into the Senior Payroll Administrator role, ensuring continuity and stability within the Payroll function. Pam has been loving every minute of her current role as Senior Administrator.

Pam Oversees structured payroll processes designed to ensure accuracy, compliance, and consistency across Acorn’s Organization.

As Senior Payroll Administrator, Pam oversees all payroll operations and ensures accuracy and compliance across the team. She mentors team members to ensure consistent standards, accuracy, and reliability across all payroll processes. Together with Patrycja, she ensures that all payroll functions for Domestic and International staff are executed efficiently, accurately, and on time. Under Pam’s mentorship, Patrycja developed into a highly capable member of the Payroll team



A Career Built at Acorn | Pam’s Eight-Year Journey

Before her career in Acorn, Pam was made redundant from her previous role after her 21-year tenure there. She also needed a job close to home and needed a role that fit well with her home life.

Pam joined the Acorn team and started out as a part-timer in the Payroll team covering for another co-worker’s temporary leave in their HR office. She had a permanent role in Acorns when a vacant spot opened up in the Payroll team. Pam enjoys working with Acorn and the people that work around her including Patrycja.

Payroll, People, Precision | Pam’s Work at Acorn

In the UK, the Payroll team makes sure that the Acorn Office Staff are paid correctly and in a timely manner. The Office staff includes field, production staff, and the team located in Lemac, where Pam is based as well.

Pam oversees four weekly payrolls, four monthly payrolls, and coordinates overseas payroll operations across several of Acorn’s International hubs. This includes structured oversight of payroll operations across International hubs such as South Africa, France, Germany, Australia, and New Zealand.

As the Senior Payroll Administrator, the core tasks remain the same day-to-day, but no two days are alike. Together, Pam and Patrycja form a highly effective team, ensuring that the operation remains smooth and accurate for all payroll functions. They both keep the payroll running smoothly.


What Makes Acorn Special | Culture, Teamwork, and Fun

Pam loves being surrounded by her close colleagues in her office. They always find time to have fun but also get all their important work done.

Acorn offers lots of training opportunities. Pam most recently has been on the internal team leader training course. It has given Pam a better understanding of how to manage and provide the help needed for team members.

Acorn recently holds an annual Garden Party that is held in the grounds each summer. All funds raised through ticket sales and drinks on the night were donated to Manorlands, a charity close to Pam’s heart. These events provide valuable opportunities to connect with colleagues across departments and international offices, strengthening collaboration across the business. It’s important for her to put a face on the names for the best cross-team collaboration and global coordination throughout the different offices.

 

Beyond the Office | Family, Charity, and Adventure

Outside the Acorn Office, Pam is Brownie/Guide leader for more than ten years. Through her long-standing role as a Brownie and Guide leader, Pam helps young people develop new skills, confidence, and responsibility, qualities that reflect her professional approach at Acorn. Another of Pam’s passions is Outdoor Cooking. She mentions, “It’s a lot of fun and we get to eat lots of goodies along the way.” Both she and her children have grown up being part of the Brownies/Guides Community, and they all love it.

Beyond her personality and passions, Pam’s professional experience and dedication make her a key member of Acorn Stairlifts.

To get to know Pam a little better, here’s a quick look at some of her favorite things.

Quickfire: This or That?

Halloween or Christmas? Christmas. It’s Pam’s favorite time of year and she gets to watch The Holiday every year otherwise she doesn’t feel Christmassy.
Pink or Blue? Blue, but her favorite is either yellow or purple.
Warm or Cold? Warm. Pam hates the cold.
Pasta or Pizza? Pizza. Her favorite topping is quite controversial. It’s Ham & Pineapple.
By the sea or in the countryside? By the sea. She loves visiting Whitby on the East Coast. 
 

Pam Hall | Career Highlights and Contributions

Experience: Over eight years at Acorn Stairlifts and more than 20 years in payroll, with senior responsibility for domestic and International operations.
Expertise: Manages complex payroll operations across multiple departments and International hubs ensuring accuracy, compliance, and efficiency.  
Leadership:
Leads and mentors team members, providing guidance that ensures accurate and compliant payroll operations.
Reliability: Delivers consistent, accurate, and compliant payroll, reinforcing trust and operational integrity.
Professional Growth: Continuously develops skills through internal leadership training and ongoing payroll education programs.
Trustworthiness: Demonstrates long-term commitment and stability through eight years in senior payroll roles at Acorn.
Company Culture: Embodies Acorn’s Values, promoting teamwork, high performance, and operational integrity within the Payroll team.

Pam’s leadership, expertise, and commitment make her a cornerstone of Acorn Stairlifts, ensuring payroll operations run smoothly and providing a reliable foundation for employees across the business.

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